Disney Customer Experience
I have a lot of friends who would tell me that they spend a lot of time at Disney World, and I just didn’t get it.
Why are adults keep coming back to Disneyland?
I want to talk about a lesson I learned from my recent trip to Walt Disney in Florida.
It’s all about choosing your battles, marketing, and how you charge your clients.
You'll Discover:
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You designed an experience where you are going to bring customers back. [4:13]
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Make a positive first impression. Know what your customers are going through. [6:22]
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Know where to charge and make your money. [7:09]
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Customers want to keep coming back if they feel they are treated well. [9:23]
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Clients want to come back and buy additional products and services based on determining what will leave a positive taste for them. [11:58]
… and much more!