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HTC Book Series 06 – The Customer Journey

Tags: goal, Customer, book series, journey, High Ticket Courses

When I started to launch my high ticket courses and my coaching programs back in the day, I didn’t have a clear idea of what a customer journey was.

I realized that a  customer journey means to take somebody from point A to point B.

When you set the customer journey correctly, they will be your customer for life.

Find out here the importance of the customer journey.

You'll Discover:

  • Nobody wants to stop once they get to a particular milestone or momentum. [3:04]

  • Understand that once the promise and obligation are fulfilled, they will have new problems, and if you don’t understand, a couple of things can happen. [3:41]

  • Getting crystal clear on your customer journey is a crucial component to long-term success. [4:24]

  • Map out your customer journey. [4:58]

  • People focus on the big goal most of the time, but we can often fine-tune and zoom in on a mini-goal. [5:48]

… and much more!

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